Complete the order form below to start your AllGo Mastercard physical card order
Watch Video: How To Order Physical Cards
There is a 6-Step process to order, receive and activate AllGo Mastercard – see below for the step-by-step ordering guide.
Place your physical order online here. You need to upload a spreadsheet of recipients with each order (download the bulk delivery spreadsheet template here).
Please Note: your cards will be sorted in the order they appear on your order spreadsheet. To batch by Manager/Department, enter ……………………. ……..
There is a separate spreadsheet template for Individual Delivery – see order form above to download.
All business clients need to pass regulatory security checks before an order can proceed (a process known as KYB or Know Your Business). This happens in the background based on the business information you provide on the order form.
In some instances, you may be asked to provide additional information before the order can progress – we will let you know if this is the case.
Please Note: We cannot issue your order invoice until these checks are successfully completed.
Once you have passed the security checks, we will email you the order invoice, normally on the same day. The invoice will contain your Individual IBAN to pay into.
Each AllGo Mastercard client is allocated an individual routing IBAN to virtual segregate your funds from other client orders. These IBANs are either German (DE) or Danish (DK). When you pay your AllGo Mastercard invoice into your Individual IBAN, your funds get routed through your IBAN into the Mastercard Settlement Account in Bank of Ireland. So your IBAN is used only for payment routing and virtual funds segregation.
Bank Transfer only – your invoice will contain a unique IBAN to route your payment directly into your client wallet.
Please Note: Your unique IBAN will be a German (DE) or Danish (DK) one. Why is this?
Please Note: We no longer offer a Pay-By-Card option.
Orders are processed following payment receipt as per the Physical Card order leadtimes below.
Bulk delivery of both standard and express orders is by overnight courier. You will receive the courier tracking number by email once your order is ready for dispatch.
ALL Mastercard Gift Cards must be registered and activated online by the card recipient. Before dispatch, AllGo will email an Activation Code to the order contact, which will need to be given to each card recipient for card activation.
To activate your Physical Gift Card –
The basic cost for AllGo Mastercard Gift Cards is €1 – €5 per card, depending on the size of your order-
Express Orders cost €1 extra per card.
| Standard Orders | Express Orders |
|
6 Business Days Day 1: Order Placed
|
4 Business Days Day 1: Order Placed
|
This is the most common form of delivery. Your physical card order is delivered by overnight courier to your business location(s) for onward distribution to recipients. Cards can be grouped by manager/department.
If you have remote staff, and you know their home addresses, we can send individual physical cards directly to them by post. For security, each card is locked to an Activation Code.
€3.50 per card.
Minimum charge for individual delivery is €35 (10 cards).
With our Order Portal, employees login to ordermygiftcard.com and order their physical gift card for posting to the address of their choice. For security, we email your staff with a personal PIN to access the order portal. This PIN also serves as each employee’s card Activation Code.
€5.50 per card.
Minimum charge for Order Portal is €275 (50 cards).
Your message will be printed in black & white on the DL-sized card carrier inside each card envelope.
Your personalised message will replace the default greeting “Hi, here is your new AllGo Mastercard Gift Card.
Maximum personalised message length is 150 characters.
€0.50 per card
Your company logo will be printed in colour on the outside of each envelope.
You just need to provide us with a high res version of your logo in jpeg or png format (transparent background) and upload it on the order form.
€0.75 per card
We will design and print a colour greeting card with your logo and message. Our greeting cards are DL size (99mm x 210mm) and are printed in colour on a single side.
€1.00 per card.
Minimum charge for Greeting Cards is €200 (200 greeting cards).
Double-sided colour greeting cards are available for €1.75 per card.
By default, each Gift Card is presented in an AllGo DL card carrier. This contains important info for the cardholder, including the card’s value printed on reverse side.
We can fully brand the outside of the card carrier with your company logo and colours. Adds 1 week to order lead times.
Cost: +€1 per card.
Minimum charge for branded card carriers is €200 (200 card carriers).
You can request a Cancellation and Refund by completing the Cancellations & Refunds form.
For Anti-Money Laundering purposes, all AllGo Mastercards must be assigned to a specified recipient – only this recipient will be able to activate their own card.
You can only pay your invoice by bank transfer. Each client has there own unique payment IBAN that is displayed at the bottom of your invoice.
Please Note: your unique IBAN will be a German (DE) or Danish (DK) one. Why is this?
When paying your invoice it is really important that you-
__________
If you purchase cards on behalf of multiple companies, each will have their own unique IBAN.
If your online banking has transfer limits, you can make multiple transfers (even on different days) until the full amount of the invoice is paid.
__________
Once full payment is received, we can begin to process your order – click here for full Order Process for Physical Cards or Order Process for Digital+ Cards.
Please find below resources (depending on your bank) on how to make SEPA payments –
Normal Leadtimes – Orders placed outside of Red Zone (10th – 24th Dec).
|
Card Type / Order Type |
Standard Orders |
Express Orders |
|
Physical Cards |
6 Business Days Day 1: Order PlacedDay 1: Invoice SentDay 2: Invoice PaidDay 3: Funds ReceivedDay 4: Cards LoadedDay 5: Cards DispatchedDay 6: Cards Delivered |
4 Business Days Day 1: Order Placed Day 1: Invoice Sent Day 2: Invoice Paid Day 3: Funds Received Day 3: Cards Loaded Day 3: Cards Dispatched Day 4: Cards Delivered |
|
Digital+ Cards |
4 Business Days Day 1: Order PlacedDay 1: Invoice SentDay 2: Invoice PaidDay 3: Funds ReceivedDay 4: Cards LoadedDay 4: Cards Emailed |
3 Business Days Day 1: Order PlacedDay 1: Invoice SentDay 2: Invoice PaidDay 3: Funds ReceivedDay 3: Cards LoadedDay 3: Cards Emailed |
No account or log in is required to place an order, all orders must be placed through our online order form (above). If you have placed an order before, our system will automatically associate your new order to your existing details!
For AML purposes, we require a named recipient for each card in your order. Only this named recipient will be able to activate and use their assigned card.
