{"id":7564,"date":"2024-09-19T15:25:24","date_gmt":"2024-09-19T14:25:24","guid":{"rendered":"https:\/\/allgogiftcard.com\/?page_id=7564"},"modified":"2025-12-20T11:51:07","modified_gmt":"2025-12-20T11:51:07","slug":"replacement-cards","status":"publish","type":"page","link":"https:\/\/allgogiftcard.com\/replacement-cards\/","title":{"rendered":"Replacement Cards"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"7564\" class=\"elementor elementor-7564\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e296a27 e-flex e-con-boxed e-con e-parent\" data-id=\"e296a27\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3d5712e elementor-widget__width-inherit elementor-widget elementor-widget-heading\" data-id=\"3d5712e\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<span class=\"elementor-heading-title elementor-size-default\"><nav aria-label=\"breadcrumbs\" class=\"rank-math-breadcrumb\"><p><span class=\"last\">Home<\/span><\/p><\/nav><\/span>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-14dd739 elementor-widget__width-inherit elementor-widget elementor-widget-heading\" data-id=\"14dd739\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Replacement Cards<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-c59ec1b e-flex e-con-boxed e-con e-parent\" data-id=\"c59ec1b\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-13b55c8 elementor-widget elementor-widget-heading\" data-id=\"13b55c8\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Replacement Card Request<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ae369ef elementor-widget elementor-widget-text-editor\" data-id=\"ae369ef\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Use the form below to request a replacement AllGo Mastercard Gift Card.&nbsp;<strong>For Lost &amp; Stolen Cards,<\/strong>&nbsp;please ensure you suspend your card before ordering a replacement. <a title=\"Click here for more details on Lost &amp; Stolen Physical Cards\" href=\"https:\/\/allgogiftcard.com\/faqs\/if-my-card-is-lost-or-stolen-what-should-i-do\/\" target=\"_blank\" rel=\"noopener\" style=\"background-color: rgb(247, 247, 247);\">Click here for more details<\/a><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5a600dc elementor-widget elementor-widget-html\" data-id=\"5a600dc\" data-element_type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<script src=\"https:\/\/js-eu1.hsforms.net\/forms\/embed\/1841342.js\" defer><\/script>\r\n<div class=\"hs-form-frame\" data-region=\"eu1\" data-form-id=\"96d8d03e-a1ad-407a-a7b7-ac065f3af7a1\" data-portal-id=\"1841342\"><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-e7c98fd e-flex e-con-boxed e-con e-parent\" data-id=\"e7c98fd\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-8b1cc9c elementor-widget elementor-widget-heading\" data-id=\"8b1cc9c\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Frequently Asked Questions<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b402f7b elementor-widget elementor-widget-toggle\" data-id=\"b402f7b\" data-element_type=\"widget\" data-widget_type=\"toggle.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-toggle\">\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<h3 id=\"elementor-tab-title-1881\" class=\"elementor-tab-title\" data-tab=\"1\" role=\"button\" aria-controls=\"elementor-tab-content-1881\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"30\" height=\"30\" viewBox=\"0 0 30 30\" fill=\"none\"><path d=\"M14.5833 0C6.54208 0 0 6.54208 0 14.5833C0 22.6246 6.54208 29.1667 14.5833 29.1667C22.6246 29.1667 29.1667 22.6246 29.1667 14.5833C29.1667 6.54208 22.6246 0 14.5833 0ZM14.5833 26.25C8.15062 26.25 2.91667 21.016 2.91667 14.5833C2.91667 8.15062 8.15062 2.91667 14.5833 2.91667C21.016 2.91667 26.25 8.15062 26.25 14.5833C26.25 21.016 21.016 26.25 14.5833 26.25Z\" fill=\"#5CD05A\"><\/path><path d=\"M14.5834 16.8963L8.32275 10.6357L6.26067 12.6978L14.5834 21.0205L22.9061 12.6978L20.844 10.6357L14.5834 16.8963Z\" fill=\"#5CD05A\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"30\" height=\"30\" viewBox=\"0 0 30 30\" fill=\"none\"><path d=\"M14.6785 29.2141C22.7197 29.1881 29.2406 22.6249 29.2146 14.5837C29.1887 6.54253 22.6255 0.0216026 14.5843 0.0475677C6.54308 0.0735328 0.0221505 6.63671 0.0481156 14.6779C0.0740806 22.7191 6.63725 29.24 14.6785 29.2141ZM14.5937 2.96422C21.0264 2.94345 26.2772 8.16048 26.298 14.5932C26.3187 21.0258 21.1017 26.2767 14.669 26.2974C8.23637 26.3182 2.98554 21.1012 2.96477 14.6685C2.944 8.23582 8.16103 2.98499 14.5937 2.96422Z\" fill=\"#5CD05A\"><\/path><path d=\"M14.6239 12.3179L20.9047 18.5583L22.9601 16.4895L14.6105 8.19373L6.31475 16.5433L8.38349 18.5987L14.6239 12.3179Z\" fill=\"#5CD05A\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">How long does it take to receive a replacement card?<\/a>\n\t\t\t\t\t<\/h3>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-1881\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"1\" role=\"region\" aria-labelledby=\"elementor-tab-title-1881\"><p>We aim to have Replacement Card Requests processed within <strong>10 working days<\/strong> from the time your submit your request online. However, longer replacement card leadtimes apply during <a title=\"Red Zone (Dec 10th \u2013 24th)\" href=\"https:\/\/allgogiftcard.com\/gift-cards\/red-zone-explained\/\" target=\"_blank\" rel=\"noopener\">Red Zone (Dec 10th \u2013 24th).<\/a> For full details, see <a href=\"https:\/\/allgogiftcard.com\/faqs\/how-can-i-order-a-replacement-card\/\" target=\"_blank\" rel=\"noopener\">Replacement Card FAQ article here<\/a>.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<h3 id=\"elementor-tab-title-1882\" class=\"elementor-tab-title\" data-tab=\"2\" role=\"button\" aria-controls=\"elementor-tab-content-1882\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"30\" height=\"30\" viewBox=\"0 0 30 30\" fill=\"none\"><path d=\"M14.5833 0C6.54208 0 0 6.54208 0 14.5833C0 22.6246 6.54208 29.1667 14.5833 29.1667C22.6246 29.1667 29.1667 22.6246 29.1667 14.5833C29.1667 6.54208 22.6246 0 14.5833 0ZM14.5833 26.25C8.15062 26.25 2.91667 21.016 2.91667 14.5833C2.91667 8.15062 8.15062 2.91667 14.5833 2.91667C21.016 2.91667 26.25 8.15062 26.25 14.5833C26.25 21.016 21.016 26.25 14.5833 26.25Z\" fill=\"#5CD05A\"><\/path><path d=\"M14.5834 16.8963L8.32275 10.6357L6.26067 12.6978L14.5834 21.0205L22.9061 12.6978L20.844 10.6357L14.5834 16.8963Z\" fill=\"#5CD05A\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"30\" height=\"30\" viewBox=\"0 0 30 30\" fill=\"none\"><path d=\"M14.6785 29.2141C22.7197 29.1881 29.2406 22.6249 29.2146 14.5837C29.1887 6.54253 22.6255 0.0216026 14.5843 0.0475677C6.54308 0.0735328 0.0221505 6.63671 0.0481156 14.6779C0.0740806 22.7191 6.63725 29.24 14.6785 29.2141ZM14.5937 2.96422C21.0264 2.94345 26.2772 8.16048 26.298 14.5932C26.3187 21.0258 21.1017 26.2767 14.669 26.2974C8.23637 26.3182 2.98554 21.1012 2.96477 14.6685C2.944 8.23582 8.16103 2.98499 14.5937 2.96422Z\" fill=\"#5CD05A\"><\/path><path d=\"M14.6239 12.3179L20.9047 18.5583L22.9601 16.4895L14.6105 8.19373L6.31475 16.5433L8.38349 18.5987L14.6239 12.3179Z\" fill=\"#5CD05A\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">Can I get my Digital+ Card sent to a different email address?<\/a>\n\t\t\t\t\t<\/h3>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-1882\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"2\" role=\"region\" aria-labelledby=\"elementor-tab-title-1882\"><p>For security, only the company that ordered the card can request a replacement Digital+ card to a new email address. The company order contact should fill out the above form, and on payment of the replacement card invoice, the Digital+ card will be emailed to the updated email address.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<h3 id=\"elementor-tab-title-1883\" class=\"elementor-tab-title\" data-tab=\"3\" role=\"button\" aria-controls=\"elementor-tab-content-1883\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"30\" height=\"30\" viewBox=\"0 0 30 30\" fill=\"none\"><path d=\"M14.5833 0C6.54208 0 0 6.54208 0 14.5833C0 22.6246 6.54208 29.1667 14.5833 29.1667C22.6246 29.1667 29.1667 22.6246 29.1667 14.5833C29.1667 6.54208 22.6246 0 14.5833 0ZM14.5833 26.25C8.15062 26.25 2.91667 21.016 2.91667 14.5833C2.91667 8.15062 8.15062 2.91667 14.5833 2.91667C21.016 2.91667 26.25 8.15062 26.25 14.5833C26.25 21.016 21.016 26.25 14.5833 26.25Z\" fill=\"#5CD05A\"><\/path><path d=\"M14.5834 16.8963L8.32275 10.6357L6.26067 12.6978L14.5834 21.0205L22.9061 12.6978L20.844 10.6357L14.5834 16.8963Z\" fill=\"#5CD05A\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"30\" height=\"30\" viewBox=\"0 0 30 30\" fill=\"none\"><path d=\"M14.6785 29.2141C22.7197 29.1881 29.2406 22.6249 29.2146 14.5837C29.1887 6.54253 22.6255 0.0216026 14.5843 0.0475677C6.54308 0.0735328 0.0221505 6.63671 0.0481156 14.6779C0.0740806 22.7191 6.63725 29.24 14.6785 29.2141ZM14.5937 2.96422C21.0264 2.94345 26.2772 8.16048 26.298 14.5932C26.3187 21.0258 21.1017 26.2767 14.669 26.2974C8.23637 26.3182 2.98554 21.1012 2.96477 14.6685C2.944 8.23582 8.16103 2.98499 14.5937 2.96422Z\" fill=\"#5CD05A\"><\/path><path d=\"M14.6239 12.3179L20.9047 18.5583L22.9601 16.4895L14.6105 8.19373L6.31475 16.5433L8.38349 18.5987L14.6239 12.3179Z\" fill=\"#5CD05A\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">How will I activate my replacement card?<\/a>\n\t\t\t\t\t<\/h3>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-1883\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"3\" role=\"region\" aria-labelledby=\"elementor-tab-title-1883\"><p>Your Physical AllGo Replacement Mastercard will need to be activated on allgo.getmybalance.com using the <strong>same Activation Code as the original card<\/strong>. See <a href=\"https:\/\/allgogiftcard.com\/physical-card\/#activate-card\">full Activation Guide here<\/a>.<\/p><p>Digital+ Replacement Cards will require you to activate your card by logging into the Get My eCard app (with your updated email address if the replacement digital+ card was requested to be sent to a new email address).<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<h3 id=\"elementor-tab-title-1884\" class=\"elementor-tab-title\" data-tab=\"4\" role=\"button\" aria-controls=\"elementor-tab-content-1884\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"30\" height=\"30\" viewBox=\"0 0 30 30\" fill=\"none\"><path d=\"M14.5833 0C6.54208 0 0 6.54208 0 14.5833C0 22.6246 6.54208 29.1667 14.5833 29.1667C22.6246 29.1667 29.1667 22.6246 29.1667 14.5833C29.1667 6.54208 22.6246 0 14.5833 0ZM14.5833 26.25C8.15062 26.25 2.91667 21.016 2.91667 14.5833C2.91667 8.15062 8.15062 2.91667 14.5833 2.91667C21.016 2.91667 26.25 8.15062 26.25 14.5833C26.25 21.016 21.016 26.25 14.5833 26.25Z\" fill=\"#5CD05A\"><\/path><path d=\"M14.5834 16.8963L8.32275 10.6357L6.26067 12.6978L14.5834 21.0205L22.9061 12.6978L20.844 10.6357L14.5834 16.8963Z\" fill=\"#5CD05A\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"30\" height=\"30\" viewBox=\"0 0 30 30\" fill=\"none\"><path d=\"M14.6785 29.2141C22.7197 29.1881 29.2406 22.6249 29.2146 14.5837C29.1887 6.54253 22.6255 0.0216026 14.5843 0.0475677C6.54308 0.0735328 0.0221505 6.63671 0.0481156 14.6779C0.0740806 22.7191 6.63725 29.24 14.6785 29.2141ZM14.5937 2.96422C21.0264 2.94345 26.2772 8.16048 26.298 14.5932C26.3187 21.0258 21.1017 26.2767 14.669 26.2974C8.23637 26.3182 2.98554 21.1012 2.96477 14.6685C2.944 8.23582 8.16103 2.98499 14.5937 2.96422Z\" fill=\"#5CD05A\"><\/path><path d=\"M14.6239 12.3179L20.9047 18.5583L22.9601 16.4895L14.6105 8.19373L6.31475 16.5433L8.38349 18.5987L14.6239 12.3179Z\" fill=\"#5CD05A\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">I lost my Physical Card, but I have the card number. Can I get the CVV and expiry to use it online?<\/a>\n\t\t\t\t\t<\/h3>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-1884\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"4\" role=\"region\" aria-labelledby=\"elementor-tab-title-1884\"><p>Unfortunately, if you have lost your Physical card, the only way to access your remaining funds is to request a replacement &#8211; unless you have enabled 3D Secure AND you know your card number, expiry date, and CVV. These details are not recorded or stored by AllGo and are also not currently available in your online cardholder account.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<h3 id=\"elementor-tab-title-1885\" class=\"elementor-tab-title\" data-tab=\"5\" role=\"button\" aria-controls=\"elementor-tab-content-1885\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"30\" height=\"30\" viewBox=\"0 0 30 30\" fill=\"none\"><path d=\"M14.5833 0C6.54208 0 0 6.54208 0 14.5833C0 22.6246 6.54208 29.1667 14.5833 29.1667C22.6246 29.1667 29.1667 22.6246 29.1667 14.5833C29.1667 6.54208 22.6246 0 14.5833 0ZM14.5833 26.25C8.15062 26.25 2.91667 21.016 2.91667 14.5833C2.91667 8.15062 8.15062 2.91667 14.5833 2.91667C21.016 2.91667 26.25 8.15062 26.25 14.5833C26.25 21.016 21.016 26.25 14.5833 26.25Z\" fill=\"#5CD05A\"><\/path><path d=\"M14.5834 16.8963L8.32275 10.6357L6.26067 12.6978L14.5834 21.0205L22.9061 12.6978L20.844 10.6357L14.5834 16.8963Z\" fill=\"#5CD05A\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"30\" height=\"30\" viewBox=\"0 0 30 30\" fill=\"none\"><path d=\"M14.6785 29.2141C22.7197 29.1881 29.2406 22.6249 29.2146 14.5837C29.1887 6.54253 22.6255 0.0216026 14.5843 0.0475677C6.54308 0.0735328 0.0221505 6.63671 0.0481156 14.6779C0.0740806 22.7191 6.63725 29.24 14.6785 29.2141ZM14.5937 2.96422C21.0264 2.94345 26.2772 8.16048 26.298 14.5932C26.3187 21.0258 21.1017 26.2767 14.669 26.2974C8.23637 26.3182 2.98554 21.1012 2.96477 14.6685C2.944 8.23582 8.16103 2.98499 14.5937 2.96422Z\" fill=\"#5CD05A\"><\/path><path d=\"M14.6239 12.3179L20.9047 18.5583L22.9601 16.4895L14.6105 8.19373L6.31475 16.5433L8.38349 18.5987L14.6239 12.3179Z\" fill=\"#5CD05A\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">What if I can't remember the card number I need replaced?<\/a>\n\t\t\t\t\t<\/h3>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-1885\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"5\" role=\"region\" aria-labelledby=\"elementor-tab-title-1885\"><div>When you activated your physical card, you added it to your\u00a0 <a href=\"http:\/\/allgo.getmybalance.com\" target=\"_blank\" rel=\"noopener\">allgo.getmybalance.com<\/a> Cardholder Account. The card number can be found in your account under &#8216;My Cards&#8217; &gt; &#8216;View&#8217;.<\/div><div>\u00a0<\/div><div>for Digital+ Card, you can find your card details by logging into the Get My eCard app &#8211; <a href=\"https:\/\/allgogiftcard.com\/faqs\/where-can-i-find-my-digital-cards-details\/\" target=\"_blank\" rel=\"noopener\">click here for more details<\/a>.<\/div><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t<script type=\"application\/ld+json\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@type\":\"FAQPage\",\"mainEntity\":[{\"@type\":\"Question\",\"name\":\"How long does it take to receive a replacement card?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>We aim to have Replacement Card Requests processed within <strong>10 working days<\\\/strong> from the time your submit your request online. However, longer replacement card leadtimes apply during <a title=\\\"Red Zone (Dec 10th \\u2013 24th)\\\" href=\\\"https:\\\/\\\/allgogiftcard.com\\\/gift-cards\\\/red-zone-explained\\\/\\\" target=\\\"_blank\\\" rel=\\\"noopener\\\">Red Zone (Dec 10th \\u2013 24th).<\\\/a> For full details, see <a href=\\\"https:\\\/\\\/allgogiftcard.com\\\/faqs\\\/how-can-i-order-a-replacement-card\\\/\\\" target=\\\"_blank\\\" rel=\\\"noopener\\\">Replacement Card FAQ article here<\\\/a>.<\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"Can I get my Digital+ Card sent to a different email address?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>For security, only the company that ordered the card can request a replacement Digital+ card to a new email address. The company order contact should fill out the above form, and on payment of the replacement card invoice, the Digital+ card will be emailed to the updated email address.<\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"How will I activate my replacement card?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>Your Physical AllGo Replacement Mastercard will need to be activated on allgo.getmybalance.com using the <strong>same Activation Code as the original card<\\\/strong>. See <a href=\\\"https:\\\/\\\/allgogiftcard.com\\\/physical-card\\\/#activate-card\\\">full Activation Guide here<\\\/a>.<\\\/p><p>Digital+ Replacement Cards will require you to activate your card by logging into the Get My eCard app (with your updated email address if the replacement digital+ card was requested to be sent to a new email address).<\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"I lost my Physical Card, but I have the card number. Can I get the CVV and expiry to use it online?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>Unfortunately, if you have lost your Physical card, the only way to access your remaining funds is to request a replacement &#8211; unless you have enabled 3D Secure AND you know your card number, expiry date, and CVV. These details are not recorded or stored by AllGo and are also not currently available in your online cardholder account.<\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"What if I can't remember the card number I need replaced?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<div>When you activated your physical card, you added it to your\\u00a0 <a href=\\\"http:\\\/\\\/allgo.getmybalance.com\\\">allgo.getmybalance.com<\\\/a> Cardholder Account. The card number can be found in your account under &#8216;My Cards&#8217; &gt; &#8216;View&#8217;.<\\\/div><div>\\u00a0<\\\/div><div>for Digital+ Card, you can find your card details by logging into the Get My eCard app &#8211; <a href=\\\"https:\\\/\\\/allgogiftcard.com\\\/faqs\\\/where-can-i-find-my-digital-cards-details\\\/\\\" target=\\\"_blank\\\" rel=\\\"noopener\\\">click here for more details<\\\/a>.<\\\/div>\"}}]}<\/script>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e65581b elementor-align-justify elementor-widget elementor-widget-button\" data-id=\"e65581b\" data-element_type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/allgogiftcard.com\/resources\/faqs\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">See All FAQ\u2019s<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Replacement Cards Replacement Card Request Use the form below to request a replacement AllGo Mastercard Gift Card.&nbsp;For Lost &amp; Stolen Cards,&nbsp;please ensure you suspend your card before ordering a replacement. Click here for more details Frequently Asked Questions How long does it take to receive a replacement card? We aim to have Replacement Card Requests [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-7564","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/allgogiftcard.com\/wp-json\/wp\/v2\/pages\/7564","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/allgogiftcard.com\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/allgogiftcard.com\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/allgogiftcard.com\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/allgogiftcard.com\/wp-json\/wp\/v2\/comments?post=7564"}],"version-history":[{"count":84,"href":"https:\/\/allgogiftcard.com\/wp-json\/wp\/v2\/pages\/7564\/revisions"}],"predecessor-version":[{"id":13412,"href":"https:\/\/allgogiftcard.com\/wp-json\/wp\/v2\/pages\/7564\/revisions\/13412"}],"wp:attachment":[{"href":"https:\/\/allgogiftcard.com\/wp-json\/wp\/v2\/media?parent=7564"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}