{"id":7105,"date":"2024-09-17T10:47:09","date_gmt":"2024-09-17T09:47:09","guid":{"rendered":"https:\/\/allgogiftcard.com\/?post_type=faqs&#038;p=7105"},"modified":"2025-10-23T10:43:19","modified_gmt":"2025-10-23T09:43:19","slug":"how-can-i-order-a-replacement-card","status":"publish","type":"faqs","link":"https:\/\/allgogiftcard.com\/faqs\/how-can-i-order-a-replacement-card\/","title":{"rendered":"How can I order a Replacement Card?"},"content":{"rendered":"\n<p>If you need to order a replacement card for your AllGo Mastercard, please complete the\u00a0<a href=\"https:\/\/allgogiftcard.com\/order-replacement-card\/\" target=\"_blank\" rel=\"noreferrer noopener\">Replacement Card Request form<\/a>.\u00a0<\/p>\n\n\n\n<p>You will need to provide the card number for the card to be replaced. Physical card numbers can be found in your <a href=\"https:\/\/allgo.getmybalance.com\/Account\/Login\" target=\"_blank\" rel=\"noreferrer noopener\">allgo.getmybalance.com<\/a> Cardholder Account. Digital+ Card numbers can be found in your Get My eCard app (<a href=\"https:\/\/allgogiftcard.com\/faqs\/where-can-i-find-my-digital-cards-details\/\" target=\"_blank\" rel=\"noreferrer noopener\">click here to find out how<\/a>).<\/p>\n\n\n\n<div style=\"height:12px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p>Once you have submitted the Replacement Card request, you&#8217;ll receive a confirmation email, and we will update you regularly as we process your replacement card.<\/p>\n\n\n\n<div style=\"height:12px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p><strong>Replacement Card Leadtimes<\/strong> (not guaranteed):<\/p>\n\n\n\n<figure class=\"wp-block-table\"><table class=\"has-fixed-layout\"><tbody><tr><td><strong>Standard Operating Leadtimes<\/strong><\/td><td><strong><a href=\"https:\/\/allgogiftcard.com\/gift-cards\/red-zone-explained\/\" target=\"_blank\" data-type=\"post\" data-id=\"10518\" rel=\"noreferrer noopener\">Red Zone (Dec 10th-24th) <\/a>Leadtimes<\/strong><\/td><\/tr><tr><td>10 Working Days<\/td><td>20 Working Days<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<p class=\"has-vivid-red-color has-text-color has-link-color wp-elements-d4b293ea2413d5b4afb1b0a223d8a46e\"><strong>Please Note: <\/strong>there may be a charge for your Replacement Card. Any charge will be confirmed on the Replacement Card request form before you submit it.<\/p>\n\n\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>You can order a replacement card by completing the physical card replacement form*. It is your responsibility to provide your card number for this process which can be found through your allgo.getmybalance.com account.<\/p>\n","protected":false},"menu_order":2,"template":"","faq-categories":[83],"class_list":["post-7105","faqs","type-faqs","status-publish","hentry","faq-categories-replacement-cards"],"acf":[],"_links":{"self":[{"href":"https:\/\/allgogiftcard.com\/wp-json\/wp\/v2\/faqs\/7105","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/allgogiftcard.com\/wp-json\/wp\/v2\/faqs"}],"about":[{"href":"https:\/\/allgogiftcard.com\/wp-json\/wp\/v2\/types\/faqs"}],"version-history":[{"count":9,"href":"https:\/\/allgogiftcard.com\/wp-json\/wp\/v2\/faqs\/7105\/revisions"}],"predecessor-version":[{"id":12943,"href":"https:\/\/allgogiftcard.com\/wp-json\/wp\/v2\/faqs\/7105\/revisions\/12943"}],"wp:attachment":[{"href":"https:\/\/allgogiftcard.com\/wp-json\/wp\/v2\/media?parent=7105"}],"wp:term":[{"taxonomy":"faq-categories","embeddable":true,"href":"https:\/\/allgogiftcard.com\/wp-json\/wp\/v2\/faq-categories?post=7105"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}